Consumer Cellular is an affordable cell phone company that provides no-contract, low-cost services to customers. This low-priced service is not well received by the general public. The company is not rated highly in terms of overall consumer satisfaction. However it does score reasonably well in terms quality, customer service and value for money. Unresponsive customer service, poor technical support, and poor customer service are some of the complaints that consumers have made.
Consumer Cellular Reviews
Consumer Cellular uses AT&T/T-Mobile networks to provide service. This allows consumers to access many benefits offered by these carriers, without having to sign a contract. Consumer Cellular customers generally rate the company's customer service as good. Some customers have voiced their dissatisfaction at the length of the hold times when calling the company.
Plan options available
Consumer Cellular has a number of different plans available. Depending upon which plan you choose to go with, you may get unlimited data and/or talk. The best plans will give you as much data as you need, and most of them allow you to share your data allowance across multiple lines. Before signing up, here are some points to remember.
Customer service
Consumer Cellular, an American postpaid virtual network operator, is based in New York. John Marick and Greg Pryor founded the company in October 1995. They offer cellphones and no-contract plans to their customers. It is geared towards older users.
Price
Price of Consumer Cellular is based on the average price of a single-line entry-level plan from the major U.S. wireless carriers as of May 2022. This price includes a +5% discount of the monthly talk text and data plan. It also includes the cost for a phone, taxes, and fees. Consumer Cellular will require approved credit and may not be available in all areas. There is also a limited stock. Consumer Cellular offers a 30 day money-back guarantee.
Discount for AARP
AARP members can enjoy special discounts from Consumer Cellular. They are eligible for a discount of 5% on their monthly service. In addition, they can get a $10 bill credit when they refer a friend. Consumer Cellular also offers a 30-day money-back guarantee, but the guarantee period is extended to 45 days for members of AARP.
Compatible phones
Compatible consumer cellular phones are available to buy at discounted rates. The company accepts both carrier-locked and unlocked phones. The company's website can help you determine if the phone is eligible. You'll need your device identification number (or IMEI), to check if it's compatible. If your phone is compatible with the network, you can order the SIM kit and activate the device to make it work.